Bob,
I received my Panon 120 yesterday. The quality of the repair is astounding. Everything runs silky smooth,feels nice.
I'll send it again in another two years for a checkup. Thanks so much.

Dane Hansen

Hey Bob-
Just wanted to say thanks again for working so quickly to get the job back to me by the weekend. The Hasselblad backs and bodies arrived in pristine condition on Saturday morning. I'll keep you in mind for all of my future repairs. Enjoy the holiday!

Kevin Carter

Dear Beth,
Clark and I feel so well taken care of. I'll send my Arca-Swiss camera along shortly.

Many, many thanks,
Todd Gieg

Hi Beth and Bob,
I just got the Widelux and am very excited! It looks like new! Thank you so much for the great job. I will be sure to recommend you to others and already have a link to your site on my webpage. Thanks again for making my old camera look like new.

CQ

Bob: I wanted to drop you a note and thank you and the folks at Precision Camera Works for the fast turn around on my Arca Swiss Ball Head, for the first time since it was new in now functions correctly and smoothly.

Again, Thank You
Jim Leigh
Portland, Oregon

Dear Bob,
I would like to tell you that I had received the Monoballs last Friday. My friend and I tried them during past weekends and they worked much better and smoother than when we bought them at the beginning. I really appreciate your help to fix them. Thank you very much.

Regards,
Chris

Received the SSC lense. It works fine. Thank you so much for the great job.

Jerry L Crosby Sr

Dear Bob and Crew,
I just returned from the desert and got some great images with my brand clean Widelux.
Thanks!

Best Wishes,
Jim Hair

Bob,
Thank you very much. My Kodak Retina 1b camera came yesterday, and I had a lovely time fiddling with it last night before I loaded it. I'd forgotten just how many little glitches it had developed, that I'd been able to put up with as long as it still took pictures. I never mentioned things like having to push the film advance button as well as the shutter once I took a picture (otherwise the film wouldn't advance), or the back of the case not latching well, or the B setting not working, because they weren't in the forefront of my mind--I didn't really remember them till I was playing around with it and saying "wow! This works now!" I should have done this a long time ago. And of course it looks clean as a whistle and the parts move nice and smoothly.
Thanks again. This is a real treat for me.

Elise Morse-Gagne

Hello,
I thank you very much for your reply and recommendations.
You are an ASSET to the Photography community and surely I will pass your name and web site to others.

Joseph

Hi Bob,
You recently overhauled an old Canon FTb of mine. The first most obvious difference was the clarity of the image in the viewfinder. Where there used to be dust and fuzz is now crystal clear. I just got back the first set of photos since having it repaired. WOW! It's been years since that camera took photos that good and sharp. I expect I'll have that camera as long as I can still get film for it. I'm a happy guy!

Many thanks!
Tom Wheeler

Bob,
My Hasselblad got here this afternoon, and it is looking great. I can't wait to get some shots with it. Thank you so much for the excellent service, wonderful comunications and the patience of Job. Everything that I read about you is true. You have a customer for life.

Thanks again,
Parham

Dear Bob,
A sincere thank you for the wonderful job you did in repaing my AE-1. I don't think it was this clean when I bought it! I have saved your business card in a safe place and will definitely contact you again if I am in need of any further service.

Thanks again,
Pat Thorpe

Hi Bob:
WOW!!! Thanks so much for your lightening turn around on the 6x9 top frame repair on the compendium hole adjustment!
It just arrived and I am blown away. I will get this frame back to my customer this morning.
Thanks again for your great service.

Warmest regards,
Russ Nelson
Prolab Imaging Products

Dear Bob:
Sept. 10, Wednesday, I received my repaired Arca-Swiss B1 ball head. I tested it immediately. It works so smoothly and flawlessly, just like a piece of silk or high tech fluid device. It did not have that kind of nice feeling even when it was brand-new. Please accept my compliments – The repair work at Precision Camera Works defines the beauty of a fine mechanic that photographers can always rely on.

Sincerely,
Ronald Shu

Bob,
Thank you, excellent work done in a timely fashion. Arca-Swiss is as good as new. Pricing was very fair, and your staff was very professional, kudos to Kevin and the rest of your group. Thank you !!! Look forward to dealing with you again, hopefully later then sooner.

Thanks Again
Marc

Dear Mr. Watkins,
I just received the ball head in great condition. Thank you verymuch for your professional work on this item. I am fully satisfied and impressed.

Tatsuhiko Igarashi

Hi Bob,
Recently (mid-September) I sent you my Arca-Swiss B1 ball head for repair. (Take a deep breath, everything's fine!) One week later to the day I came home from work to find a UPS sticker on my door indicating that a package had been delivered and was being held at our apartment office. Curious, I spent that night and most of the next day wondering what was waiting for me for I had not ordered anything and wasn't expecting anything. When I finally got to the office to pick up my package you could have knocked me over with a feather. I would not have believed that anything could have been repaired and returned to me so quickly if I had not witnessed it first hand. In fact my first thought was that it had been returned un-repaired for some reason. Thank you so much. You guys are the greatest and I'll share this story with whomever will listen. The ball head is as good as (or better than) new and I couldn't be happier.

Thanks again,
Kenny McKeithan
Palmetto Photographic Workshops

Bob-
Thanks for the repair of my Arca-Swiss Classic. It is very tight like a well tuned BMW!

David

Bob,
Nice work. You seem to have fixed my unfixable camera. I say this, because it has previously been "fixed" or pronounced by several camera "experts". The test rolls are flawless-the banding is gone. Thanks for bringing my favorite camera back from the dead.
Thanks again-I am stunned!

Andrew Licardo

Thanks for the work you recently did on my Arca-Swiss B1. I mentioned that I might write about your services on my website for my photography workshops. The article is at www.rpphoto.com/howto/arcaswissrepair/

Thanks again,
Ralph Paonessa Photography www.RPPHOTO.com

Thanks again, Bob, for all of your efforts!  You’ll be hearing from me again with my current Monoball repair needs.

Bill Lea

A camera would have to be more than just “dead” for Bob not to be able to breathe life back into it. It would have to be drowned, obliterated, crushed, or smashed in a rage. For all other causes of mechanical failure, there is Bob.
 
Only in one case when I fell in a river in Malaysia, while chasing the 7" long Rajah Brooke's Birdwing butterfly, was my Nikon gear declared D.O.A. Sent back Fedex soaking wet: “Fried circuit boards.” Some things even a magician cannot undo.
 
Then there’s my Mamiya, Leica, and newer Nikons. I will never understand how Bob could possibly concentrate with me hovering over him, repeating my nervous mantra: “Can it be saved? Whaddya think?” I’d watch what seemed like rocket science – Bob coolly manipulating parts I could barely see, gluing, making replacement parts from scratch – watching for the first signs of mechanical life to appear again. “This was not the right time for me to destroy a $3000 camera; it’s the economy, ya know.” Bob, hardly needing to have a photographer’s economic plight impressed upon him, assures us, “I’ll get it fixed, no matter what.” And he does.
 
Perhaps my editor’s negative traits have rubbed off on me a bit, because when I bring my cameras in, everything needs to be repaired ASAP as of yesterday. The job is always done and my shattered nerves are repaired as well. I pay, feeling like it really should have cost more.

Russell Gordon
Mexico

I received my Arca Swiss B1 ball head with the new quick release clamp only four days after I mailed it to you. What great service! Additionally, the ball head didn’t work this smoothly even when it was brand new. Thanks for a great job, a terrific price, and a quick turnaround.

Thad M Brown

Hello--If everything in the world would work this easily and promptly, stress would be alleviated!!!! Received my ball-head as promised and I'm ready to go for our trip tomorrow. Thank you so-o-o-o much...

Evy Cambridge

Hi About a year ago, you worked on an ailing Arca-Swiss B1 ballhead I'd had for a couple of years that had never worked properly since purchased new. You cleaned and lubricated it and assured me it would not have the binding problems that had plagued it previously. I'm happy to report that one year later, all is working fine. And I have not had a single problem with it! The reason I was prompted to write at this time is I'm just now completing my tax returns for 2002 and came across the invoice; I thought it would be nice to let you know there's a satisfied customer in Kentucky. Hope all is well with you. Thanks again for a job well done!

John W. Snell Lexington, KY
www.johnsnellphoto.com

Bob,
I received the Monoball; I'm VERY pleased! It has never worked as smoothly and precisely as it does now. Thank you!

Don Clary

Bob:
Thanks for the quick turn-around in repairing my Arca Swiss rear standard. It arrived today an now works perfectly.I really appreciate getting it back so quickly and it will allow me to complete a commercial shoot tomorrow.

Jim Scholz

You guys are great. I was wondering if I would have to buy a back up. Thanks so much. I'll make sure the folks on some of the on-line photog forums hear about the good service you provide.

Thanks again.
Seiris, Sang

Hi Bob,
Thank you so much for your time and help. It is the service like yours that will keep us as Arca customers for life.

Best Regards,
Jim Yuan

Dear Bob,
The camera arrived today. Perfect!

Thanks,
Jeff Goldberg

A good repair person is like your right hand – It is always there. So is Bob Watkins. Through the years, about 20 so far, he has kept my Hasselblad equipment and view camera lenses in top working order, with fair pricing. I try not to submit a rush repair, but when I am pressed for time, Bob comes through on time!

Dave Chare

I want others to know that I had great service from Diane Graham-Henry (Arcaswiss@aol.com) and Bob Watkins at Precision Camera Works. I emailed ARCA-SWISS about a problem with a ballhead. Diane emailed me back within a few minutes and asked for more information, which I provided. Within an hour she came back and recommended that I email Bob. I had the same quick turnaround and a story short – I had a rebuilt ballhead back within ten days from the time I put it in the mail.

Tom Isgar

Just wanted you to know that I was speaking to the regional Hasselblad representative at a function we both attended last week. I told him that I had been using you for my Hasselblad repairs and he gave you an enthusiastic endorsement saying “Bob is an excellent Hasselblad technician!”  Of course I already knew that ....

Russ Berkman

I purchased a used ARCA-SWISS Ball head and immediately sent it to Bob to make sure it was in perfect working order. Bob was efficient and charged a reasonable fee for the repair. I will be using Bob for all my future maintenance and repair needs!

John Barclay

For more than ten years I have been bringing my cameras – Nikons, Mamiyas, and Linhofs – to Bob for repair. No matter what the problem, I have yet to stump him. He has seen it all. And if there’s a part needed for a decades-old camera, he just makes it himself.

Alan Klehr

Bob,
I just received my Arca head back from you & it works great. You guys did a fantastic job.

Glen Grambo

Hello Bob,
I just wanted to say how impressed and pleased I was to be dealing with your company. I received my restored B1/QS Monoball and it is in great shape. I thought that the repair cost was very reasonable considering what had to be done to fix it and the turn around time was more than I expected and greatly appreciated. Thanks to you and your staff for such great work!

Best,
Don Kurz

Quicktip: Your tripod will be steadier if you extend the larger sections only 3/4 of their length. Work from the larger sections down to the smaller sections as needed.